Refund Policy

At StratMarketer, we strive to deliver high-quality digital marketing, design, and development services. Your satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may or may not be issued.

Services Not Eligible for Refund

Due to the nature of our work, the following services are non-refundable once delivered or initiated:

SEO Services (On-page, Off-page, Technical)
Website Design & Development
PPC Campaign Setup and Management
Social Media Marketing
Email Marketing Campaigns
Graphic Designing
Paid Advertising Services

Cancellation Policy

If a project is canceled before any work has started, you may be eligible for a partial refund, minus processing and administrative charges.
If work has already commenced or is completed, no refund will be issued.

Digital Products or Tools

Any digital products, templates, or downloadable items sold on our website are non-refundable once delivered due to the nature of digital content.

Refund Eligibility

A refund request will only be considered under the following conditions:

A written request is made within 7 days of payment.
The scope of work has not yet been started.
The reason for the refund is valid and aligns with our terms.

How to Request a Refund

To initiate a refund request, please email us with the subject “Refund Request – [Service Name]” at:

📧 support@stratmarketer.com
Include your name, contact details, service purchased, payment proof, and reason for the refund request.

Dispute Resolution

We encourage open communication. If you are dissatisfied with our services, we recommend contacting us directly to resolve the issue before raising a formal dispute.